Churn(which is loss of customers to competition) is a problem for telecom companies because it is expensive to acquire a new customer and companies want to retain their existing customers.

Case Study:

For a Telecom Company “X”, Churn is a problem for their business and churn rates have been increasing steadily over the last 1 year.Company wants to predict the propensity of its customers to churn and this would help the company to determine the right engagement or intervention plan.The …

Reeka Hazarika

I am a Freelance Data Scientist based in Dubai, UAE. My previous job was in a Telecommunication Company in Dubai, UAE as a Supervisor in Sales Operations.

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